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Getting started and signing up
What Argos is, who it's for, how you sign up and what you see on day one.15 answers
- 1
You create your account2 minutes
First, your email and a password; then your name, your brand and, if you have it to hand, your Shopify domain. While we open up, your account is on the waitlist and we email you as soon as you can get in.
- 2
You choose a plan and pay14 days free, no card
Core, Pro or Max, monthly or annual (2 months free). Your account is activated straight away with 14 days free and no card: we don't ask you to pay anything. Before they're up, we send you the bank transfer details (account holder, IBAN, amount including VAT and a reference) and, when it arrives, we let you know by email. If you're already an Empact client, you ask for it to be included. If you don't continue, you pay nothing.
- 3
You install Argos on your ShopifyIn one click
From Getting started you install the Argos app on your Shopify: you click «Install», Shopify shows you the permissions Argos asks for, you accept them and it connects by itself. It's the only essential step.
- 4
You add the rest of your channels, step by stepA minute per channel
Inside your dashboard, Getting started takes you through them one at a time and always tells you which step you're on and how much is left. Analytics, Search Console, Merchant Center and Google Ads, all four with a single sign-in (“Connect Google”); Klaviyo and Clarity, by pasting a read-only key; Meta, with your Facebook account. Each channel comes with its guide and what to do if it doesn't work; if you get stuck, ask ArgosAI or we do it with you through “Ask Empact”. Then, what no connection provides but your specialists need: your margin (Pricing and Advertising), your supplier's lead time (Inventory) and the competitors you want to track; each one with “Empact loads it” if you don't have the data to hand. Skip whatever you like, go to the dashboard whenever you want and come back later: you'll find it at the top of the menu.
- 5
Argos starts watchingFrom day one
A guided tour shows you around the dashboard. Your data syncs by itself: Shopify in real time and the rest according to your plan. Each specialist watches its area several times a day, leaves you a play as soon as it spots something and alerts you if something goes wrong. And every Monday, My week tells you where to start.
Something not working at any step? Ask ArgosAI or write to the Empact team from Getting started itself: it reaches us as a request and we reply within 24 business hours.
What is EmpactAI and how does it help me?
It's a dashboard for Shopify stores that reads all eight of your channels at once (Shopify, Google Analytics, Search Console, Google Ads, Meta Ads, Merchant Center, Klaviyo and Clarity) and answers the questions you face every week: what's about to sell out, what's costing you money, what's broken on your site, why sales dropped and what to do first. Eight specialists (Conversion (CRO), Search (SEO), Advertising (Ads), Email & customers (CRM), Site speed (CWV), Inventory, Showcase and Pricing) each watch their own area, alert you when something goes wrong and leave you specific plays with the data that backs them. Whatever you do is measured afterwards. And if you're short on time, you hand it to the Empact team from the dashboard.
Which stores is it for?
Shopify stores that are already selling and want to decide with data without spending hours cross-checking tabs: the owner, the e-commerce manager or a small team. You only need Shopify; every other channel you connect adds more specialists.
Do I need to know about analytics?
No. Each play tells you what's happening, with its data, and what to do, step by step and jargon-free. You decide whether to do it or ask Empact, and if something doesn't add up, you ask ArgosAI, which comes with every plan.
Does it work if my store is small?
Yes, if you're already selling. With little traffic Argos is cautious: without a big enough sample it won't alert you or judge a product, and if there aren't enough visits for an A/B test, it measures before and after. You start with Core, €99/month.
How is it different from Shopify's reports?
Shopify shows you your store's data; Argos tells you what to do with it. It cross-references Shopify with your other seven channels, gives you every play with the data that backs it and then measures whether it really worked.
How do I sign up?
While we open up, you join the waitlist in 2 minutes: your account is created and we email you as soon as you can get in. Then it's all yours. You choose a plan (Core, Pro or Max, monthly or annual), start your 14 days free, no card (then by bank transfer), and install the EmpactAI app on your Shopify, which connects by itself. Then, inside your dashboard, Getting started walks you through connecting your channels one at a time (with a guide for each one, ArgosAI for questions and a button to ask for help if something fails) and asks for what no connection provides: your margin, your supplier's lead time and the competitors you want to track (or, with “Empact loads it”, we load it for you). It shows you how much is left and lets you skip whatever you like and come back later. A guided tour shows you around the dashboard. No lock-in.
How long until I see it working?
We email you as soon as you can get in. You install the EmpactAI app on your Shopify in one click, it connects by itself and the first plays appear as soon as Argos reads your store, with your history already loaded.
What do I need to connect?
Just Shopify. Analytics, Search Console, Google Ads, Meta, Merchant Center, Klaviyo and Clarity add specialists; if you don't use one, skip it and connect it the day you need it. We never ask for your passwords.
How to connect each channelCan I see it before paying?
Yes. In the live demo you browse the real dashboard with a fictional store, Vinoteca Olivares, and you can take the 5-minute guided tour. The data is made up: there's no customer data in it, and nothing you do affects anyone.
Does it work on mobile?
Yes, like an app. At the bottom, a floating bar with Home, Activity, Alerts and the full-screen menu, which shrinks as you scroll. On Home, your numbers in a row you swipe through, each with its chart against the previous period, and “Today” as cards. Everything big and easy to read, with ArgosAI one tap away, ready for you to dictate to.
Getting the most out of the dashboard
Everything you see comes from your store
If a figure is missing, Argos tells you which source provides it instead of making it up. An empty area means something still needs connecting, not that things are going badly.
En el móvil, como una app
Abajo tienes Inicio, Actividad y Alertas a un toque, la lupa y el ojo de ArgosAI; el botón de menú abre todo lo demás a pantalla completa. Al bajar, la barra encoge para dejarte ver más. En Inicio, tus cifras en una rejilla de 2 × 2: toca una para ver su gráfico frente al periodo anterior; debajo, «Hoy» en tarjetas: lo urgente, tu jugada y lo que espera tu respuesta. Desliza una jugada a la derecha para «Hecho» o a la izquierda para posponerla a mañana. ArgosAI se abre abajo, sin taparte la pantalla.
Busca o pregunta con ⌘K
Pulsa ⌘K (Ctrl+K en Windows), / o la lupa para saltar a una página, una jugada o un producto sin pasar por el menú, o para preguntarle a ArgosAI desde el mismo sitio: si no está en el panel, Intro se lo pregunta. Arriba te salen acciones para la página en la que estás: cambiar el periodo, hacer su tour o cambiar el tema.
Go faster with the keyboard
On a computer, “?” shows you every shortcut, and “g” plus a letter takes you to each section: g i, Home; g a, Alerts; g c, Catalogue; g p, Your progress… And without a keyboard: “Ask ArgosAI” next to each figure explains it to you, when you decide on a play or an alert the notice comes with “Undo”, and “Snooze” puts a play off until tomorrow, Monday, two weeks' time or the end of the month.
Take the tour again whenever you like
In full or chapter by chapter, pointing out each spot. Also handy for showing someone new on the team around.
The links open your dashboard; if you're not logged in, it'll ask you to log in.
Connecting your eight channels
How your accounts connect, what we read from each one and how often.23 answers
Shopify1 minute on your side
You'll need: To be the owner of your Shopify store or have permission to install apps on it.
- 1Escribe el dominio .myshopify.com de tu tienda.You'll see: Lo tienes en Shopify → Configuración → Dominios (el que acaba en .myshopify.com, aunque uses otro dominio para vender).
- 2Pulsa «Pedir mi enlace». Preparamos una app privada solo para tu tienda.
- 3En menos de 24 h laborables te llega por email el enlace de instalación (desde argos@empact.es).
- 4Ábrelo con tu cuenta de Shopify y pulsa «Instalar».You'll see: La pantalla de Shopify con los permisos que pide Argos: son los mismos que ves en Ajustes. Al instalarla, aquí pasa a verde sola.
If it doesn't work
- I can't find the .myshopify.com domain. Log in to your Shopify: in the browser's address bar you'll see admin.shopify.com/store/NAME. Your domain is NAME.myshopify.com.Shopify › Settings › Domains
- The link hasn't arrived. Check your spam or promotions folder (it comes from argos@empact.es). If it's still not there, ask for help and we'll resend it.
- Shopify won't let me install the app. Your user doesn't have permission to install apps. Open the link with the owner's account, or ask the owner to give you the “Manage and install apps and channels” permission in Settings → Users.
Google in one step (all four)1 minute for all four
You'll need: A Google account that can see your Analytics, Search Console, Google Ads and Merchant Center (whichever you use). If each one is on a different Google account, connect them separately.
- 1Tap “Connect Google”.
- 2Choose the Google account you use to sign in to Analytics and Search Console.You'll see: Google's “Choose an account” or “Sign in” screen.
- 3If Google warns that it “hasn't verified this app”, tap “Advanced” and then “Go to Argos Commerce”. It's our app; Google's verification is under way.You'll see: A Google screen with a warning triangle. It's not an error.
- 4Tick “Select all” and tap “Continue”. If you don't use one of them (Google Ads, for example), you can leave its box unticked.You'll see: The list of what Argos will be able to see, with one box per tool. Argos only reads: it never changes your campaigns, your site or your products.
- 5Back in Argos, choose your Analytics property, your Search Console site and your Google Ads and Merchant Center accounts on a single screen, and tap “Save and start”.You'll see: If you only have one of something, it's already selected. For anything you don't use, mark it “I don't use this”.
Or let Empact connect it: Tap “Ask Empact”. You don't need to fill in anything else (if you like, tell us who manages that account). A request reaches us straight away and we handle it ourselves, usually within 24 business hours. If we need something from you (access, an invitation), we'll email you with the exact step and the link. Once it's connected, you'll see it here in green and it will start syncing by itself.
If it doesn't work
- Google warns that it hasn't verified the app. Tap “Advanced” and then “Go to Argos Commerce”. It's our app; Google is finishing its verification.
- Google says “This app is blocked” or “your administrator doesn't allow it”. Your account is a Google Workspace account and your company blocks unverified apps. Ask your administrator to allow “Argos Commerce” (Security → Access and data control → API controls) or connect with another Google account that can see your data.
- My property, site or account doesn't show up. The Google account you signed in with doesn't have access to that tool. Request access (below, in each tool's guide, you'll find where and with which role) or reconnect with the right account.
- I left a box unticked. Tap “Connect Google” again and tick it. Whatever you'd already chosen is kept: reconnecting only renews access.
- Each tool is on a different Google account. Use each tool's “Connect only…” and sign in with its own account each time.
Google Analytics 430 seconds
You'll need: A Google account with access (at least “Viewer”) to your Google Analytics 4 property.
- 1Tap “Connect” (or “Connect Google” for all four Google tools at once).
- 2Sign in with the Google account you use to see your Analytics.
- 3If Google warns that it “hasn't verified this app”, tap “Advanced” and then “Go to Argos Commerce”. It's our app; Google's verification is under way.You'll see: A Google screen with a warning triangle. It's not an error.
- 4Tick the box “See and download your Google Analytics data” and tap “Continue”. It's read-only: Argos never changes anything in your Analytics.
- 5Choose your property (your store's) and tap “Sync this one”.You'll see: If you only have one property, it's already selected.
If it doesn't work
- My property doesn't show up. The Google account you signed in with doesn't have access. Whoever manages it adds you with the “Viewer” role (enough for Argos) and then you tap “Search again”. Or reconnect with the right Google account.Analytics › Admin (the gear, bottom left) › Property access management › “+” Add usersOpen Google Analytics
- I only had Universal Analytics (UA-… codes). Universal Analytics no longer exists: Argos reads GA4 properties. If your store doesn't have GA4 yet, create it from Shopify's Google & YouTube app or ask for help and we'll set it up for you.
- Google says “This app is blocked” or “your administrator doesn't allow it”. Your account is a Google Workspace account and your company blocks unverified apps. Ask your administrator to allow “Argos Commerce” (Security → Access and data control → API controls) or connect with another Google account that can see your data.
Search Console30 seconds
You'll need: A Google account that's an owner or user of your site in Search Console.
- 1Tap “Connect” (or “Connect Google” for all four Google tools at once).
- 2Sign in with the Google account that can see your site in Search Console.
- 3If Google warns that it “hasn't verified this app”, tap “Advanced” and then “Go to Argos Commerce”. It's our app; Google's verification is under way.You'll see: A Google screen with a warning triangle. It's not an error.
- 4Tick the box “View Search Console data for your verified sites” and tap “Continue”. It's read-only.
- 5Choose your site and tap “Sync this one”.You'll see: If it appears twice, choose the one starting with “Domain:”: it covers with and without www, http and https.
If it doesn't work
- My site doesn't show up. The Google account you signed in with doesn't have access. Whoever manages it adds you with the “Full” or “Restricted” role and then you tap “Search again”. Or reconnect with the right Google account. Only the site's owner can do this.Search Console › Choose the site › Settings › Users and permissions › Add userOpen Users and permissions
- When I open Users and permissions it says I don't have permission. Only the site's owner in Search Console can add users. Ask whoever verified it (your agency or your developer).
Google Ads30 seconds
You'll need: A Google account with access to your Google Ads account (“Read only” is enough).
- 1Tap “Connect” (or “Connect Google” for all four Google tools at once).
- 2Sign in with the Google account you use to see Google Ads.
- 3If Google warns that it “hasn't verified this app”, tap “Advanced” and then “Go to Argos Commerce”. It's our app; Google's verification is under way.You'll see: A Google screen with a warning triangle. It's not an error.
- 4Tick the box “See, edit, create and delete your Google Ads accounts and data” and tap “Continue”. Google only offers this full permission, but Argos only reads: it never touches your campaigns.
- 5Choose your Google Ads account and tap “Sync this one”.You'll see: If you sign in with an agency account (MCC), your accounts appear as “via MCC…”.
Or let Empact connect it: Tap “Ask Empact”. You don't need to fill in anything else (if you like, tell us who manages that account). A request reaches us straight away and we handle it ourselves, usually within 24 business hours. If we need something from you (access, an invitation), we'll email you with the exact step and the link. Once it's connected, you'll see it here in green and it will start syncing by itself.
If it doesn't work
- My Google Ads account doesn't show up. The Google account you signed in with doesn't have access. Whoever manages it adds you with the “Read only” role or higher and then you tap “Search again”. Or reconnect with the right Google account.Google Ads › Admin › Access and security › “+”Open Access and security
- An agency runs my ads. Ask your agency to give you “Read only” access to your account, or ask for help and we'll connect it with them.
- It says Google hasn't approved Argos for Google Ads yet. Your connection is fine. It's waiting on a Google approval that Empact handles: it will sync by itself as soon as it comes through.
Merchant Center30 seconds
You'll need: A Google account with access to your Merchant Center (“Standard” or “Admin” access).
- 1Tap “Connect” (or “Connect Google” for all four Google tools at once).
- 2Sign in with the Google account you use to see Merchant Center.
- 3If Google warns that it “hasn't verified this app”, tap “Advanced” and then “Go to Argos Commerce”. It's our app; Google's verification is under way.You'll see: A Google screen with a warning triangle. It's not an error.
- 4Tick the box “Manage your product listings and accounts for Google Shopping” and tap “Continue”. Argos reads your products and their diagnostics to alert you to disapprovals; it doesn't change anything.
- 5Choose your Merchant Center account and tap “Sync this one”.You'll see: If you have an advanced account (several stores), its sub-accounts appear as “via…”: choose your store's.
Or let Empact connect it: Tap “Ask Empact”. You don't need to fill in anything else (if you like, tell us who manages that account). A request reaches us straight away and we handle it ourselves, usually within 24 business hours. If we need something from you (access, an invitation), we'll email you with the exact step and the link. Once it's connected, you'll see it here in green and it will start syncing by itself.
If it doesn't work
- My Merchant Center account doesn't show up. The Google account you signed in with doesn't have access. Whoever manages it adds you with the “Standard” (or “Admin”) role and then you tap “Search again”. Or reconnect with the right Google account.Merchant Center › Settings › Access and services › People and access › Add personOpen People and access
- My Merchant Center was created by Shopify's Google & YouTube app. It belongs to the Google account you installed that app with. Connect with that account, or from it add your email in People and access.
Klaviyo1 minute
You'll need: To be an owner or admin of your Klaviyo account.
- 1Open your Klaviyo keys. Open Klaviyo API keysYou'll see: Your account's “API keys” page. If it asks you to log in, log in and open the link again.
- 2Tap “Create Private API Key”, top right.
- 3Name it “Argos”, choose “Read-only key” and tap “Create”.
- 4Copy the key (it starts with pk_), paste it here and tap “Save”.You'll see: Klaviyo only shows the full key once: copy it before you close the window.
If it doesn't work
- I can't see the “Create Private API Key” button. Your user isn't an owner or admin. Ask someone who is to create the key and send it to you, or to change your role in Settings → Users.
- It says it's the public key. The 6-character one (“Public API Key / Site ID”) can't be used to read data. Create a private one: it starts with pk_.
- It says the key doesn't have permissions. You created it as “Custom” with limited permissions. Create another one with “Read-only key”.
- I lost the key before copying it. Klaviyo won't show it again. Create an identical one (and, if you like, delete the old one).
Microsoft Clarity1 minute
You'll need: To be an admin of your store's project in Microsoft Clarity.
- 1Open Clarity and go into your store's project. Open your Clarity projectsYou'll see: The list of your projects. If it asks you to sign in, use the same account (Microsoft, Google or Facebook) you created Clarity with.
- 2Go to Settings → Data Export and tap “Generate new API token”.
- 3Name it “Argos” and tap “Generate”.
- 4Copy the token with its copy button, paste it here and tap “Save”.You'll see: It's a very long string (it starts with eyJ…). The short 10-character code is the project ID: that one won't work.
If it doesn't work
- I can't see “Data Export”. Only the project's admins can see it. Ask whoever created the project to make you an admin (Settings → Team members) or to generate the token themselves.Clarity › Settings › Team members
- It connects, but says there are no visits. The Clarity tag isn't installed on your store, or it's a different project. Install it with Shopify's Microsoft Clarity app or in Settings → Setup, or ask for help and we'll install it for you.
- It says today's limit has been reached. Clarity only allows 10 reads a day per project. Paste it again tomorrow.
Meta Ads1 minute
You'll need: Access to your Meta ad account (Facebook and Instagram).
- 1Tap “Connect”.
- 2Sign in with the Facebook account that manages your ads.
- 3Accept the read-only access and choose your ad account.
Or let Empact connect it: Tap “Ask Empact”. You don't need to fill in anything else (if you like, tell us who manages that account). A request reaches us straight away and we handle it ourselves, usually within 24 business hours. If we need something from you (access, an invitation), we'll email you with the exact step and the link. Once it's connected, you'll see it here in green and it will start syncing by itself.
If it doesn't work
- An agency runs my ads. Ask for help and we'll connect it with them: we just need to know which agency it is.
- My ad account doesn't show up. Your user doesn't have access to it. Whoever manages it adds you in Meta Business Suite → Settings → Ad accounts → Assign people, with “View performance”.Meta Business Suite › Settings › Ad accounts › Assign people
How do I connect my accounts? Do I do it or does Empact?
With Getting started, inside your dashboard as soon as your account is activated: it takes you channel by channel, each with its own guide, and tells you how much is left. Shopify: you install the EmpactAI app on your Shopify and accept its permissions; it connects by itself. Google Analytics 4, Search Console, Merchant Center and Google Ads: all four at once with “Connect Google”, a single sign-in, and you choose your property, your site and your accounts on one screen. Meta Ads: by signing in with your Facebook account. Klaviyo: by pasting a read-only private key. Clarity: by pasting a Data Export token. If a platform's direct connection isn't available for your account yet, or an agency manages it, tap “Ask Empact” and we'll connect it with you. We never ask for your passwords.
What do I need to connect Shopify?
Your store's .myshopify.com domain (you'll find it in Shopify → Settings → Domains) and permission to install apps on it: the owner or a team member with that permission. You enter it when you sign up or in Getting started, inside your dashboard, and install the EmpactAI app on your Shopify. Once you install it, it connects by itself and your orders, products and stock start coming in. It's the only essential connection, and we never ask for your Shopify passwords or keys.
What if something doesn't work when I connect?
Each channel has its own step-by-step guide and what to do if it doesn't work. If you're still stuck, ask ArgosAI or write to the Empact team from Getting started itself: it reaches us as a request and we reply within 24 business hours. In the meantime, you can skip that step and carry on: come back whenever you like from Getting started or Settings.
What does Argos read from each source?
Shopify: orders (gross sales, discounts, returns, online or in-store channel, new or returning customer), products, inventory, costs, collections and the sessions from its analytics, with bot sessions kept apart. Google Analytics 4: sessions, funnel (cart, checkout, purchase) by device and channel, and landing pages. Search Console: clicks, impressions, CTR and position by query and by page, plus indexing. Google Ads: spend, conversions, lost impression share, search terms and Performance Max asset groups. Meta Ads: your account structure (campaigns, ad sets, ads and creatives, with their budgets), the status of the account and of each ad (disabled, pending payments, spending limit, rejected ads or ads with issues) and the spend, purchases, frequency, CTR, CPM and quality rankings of each ad. Google Merchant Center: your products' status on Google (approved, limited or disapproved), their issues (missing GTIN, price or availability that doesn't match your site, image…), account issues, and clicks and impressions from free listings and Shopping by product. Klaviyo: flows and their status, and the performance of campaigns and flows. Microsoft Clarity: rage clicks, dead clicks, error clicks, scroll, excessive scrolling, engagement time and JavaScript errors from the last day, by URL, device and channel.
How often is the data updated?
Shopify orders come in instantly (within 5-15 minutes) and a sold-out product triggers an alert in under an hour, on every plan; the rest of the catalogue is reviewed every 6 hours. Analytics, Google Ads and Meta are read according to your plan: every 6 hours on Core, every 2 on Pro and every hour on Max. Klaviyo, every 6 hours on every plan, because it limits its reports. Merchant Center, also every 6 hours: your products' status on Google doesn't change any faster. Search Console, twice a day, because it publishes its data about 2 days late. And Clarity, once a day.
What does each connection status mean?
Real time (Shopify, with its orders) and Up to date: the source is read automatically and you see when it was last updated and when the next update is due. Delayed: the last scheduled read is missing. Connected: there's data from a one-off read that doesn't update by itself; you see the date. Not connected: an optional source you haven't linked. If a connection needs you to choose an account or its last update failed, we flag it with a link to fix it, and if a source stops syncing, we alert you.
How many sources can I connect?
All eight on every plan: Shopify, Google Analytics, Search Console, Google Ads, Meta Ads, Merchant Center, Klaviyo and Clarity. What changes between plans is how often Analytics, Google Ads and Meta are read, and ArgosAI; the history we load when you connect (up to 24 months) is the same on all three.
What about Microsoft Clarity?
You connect it by pasting a Data Export token from your Clarity project. With it, Argos reads the previous day's behaviour every day: rage clicks, dead clicks, error clicks, scroll, excessive scrolling, active time and JavaScript errors, by URL and by device, the same page on mobile and on desktop, and each traffic channel. That way the Conversion (CRO) specialist sees what breaks only on mobile, whether people actually get to see your buy button, where they get lost and which channel leaves as soon as it lands, and cross-references it with Analytics and Shopify. It uses 4 of the 10 daily reads Clarity allows and keeps 2 in reserve. It doesn't bring in heatmaps or recordings: you still see those in Clarity, and each play tells you which filter to set.
Does Argos suggest A/B tests?
Yes. In Conversion, “Tests for your store” suggests experiments for your theme (sticky buy button on mobile, express checkout on the product page, free shipping bar, cross-selling in the cart, collection filters, visible search…), only when your Clarity, Analytics, Shopify or PageSpeed data justifies it. Each test comes with the hypothesis, a real screenshot of your page today and that same screenshot with the variant in place (when that isn't possible, a sketch with your product and your price), the deciding metric and the guardrail metrics, how many visits and weeks it needs with your traffic (and if there isn't enough traffic for a reliable A/B, it tells you and suggests measuring before and after) and its ICE priority. You set it up yourself in the theme editor or ask Empact; when the variant wins and you apply it, Argos measures its impact like any other play.
Can I disconnect a source?
Yes, from Settings. We revoke access wherever the platform allows it and delete the data synced from that source.
Getting the most out of the dashboard
Connect every source you use
Shopify is the only essential one. Each source you add unlocks more suggestions: Search Console for Search (SEO); Google Ads, Meta or Merchant Center for Advertising (Ads); Klaviyo for Email & customers (CRM); Analytics and Clarity for Conversion (CRO).
Connect Google in one step
“Connect Google” links Analytics, Search Console, Google Ads and Merchant Center with a single sign-in: tick “Select all” on Google's screen, then choose your property, your site and your accounts on one screen (if there's only one, it's already ticked; for anything you don't use, “I don't use this”). Reconnecting only renews access: it doesn't change what you chose. If each tool is on a different Google account, connect them one by one.
If an area is empty, it's missing a source
Conversion (CRO) needs Shopify or Analytics; Search (SEO), Search Console; Advertising (Ads), Google Ads, Meta or Merchant Center; Email & customers (CRM), Klaviyo; Site speed (CWV), just Shopify (Chrome needs enough visits to your store for the real-user data). Connect it and its suggestions arrive with the first sync.
Check your connections
Shopify, Google (Analytics, Search Console, Google Ads and Merchant Center, in one step), Klaviyo, Clarity and Meta Ads, each with its own guide and what to do if it doesn't work. If one fails, we alert you in Alerts and in the bell and tell you what to do; you reconnect it from here.
The links open your dashboard; if you're not logged in, it'll ask you to log in.
My week and how to read a play
What comes with each play, which order to tackle them in and how to decide on each one.7 answers
What comes with each play?
The problem with its data; what it affects (the specific products, pages or search queries); how to do it, step by step; which metric it moves, with today's value and the target (for example, mobile conversion from 1.8% to 2.1%); the money at stake, only if it's real data that has already happened, like what's been spent on search terms that don't sell; the effort (10 minutes, an hour or Empact does it) and the confidence: high, medium or low depending on how much data is behind it. With four buttons: Done, Snooze, Dismiss or Ask Empact. We don't promise you gains in euros.
How often do they suggest new things?
Each specialist reviews at its own pace: Inventory every hour · as soon as Shopify brings in new orders or stock; Advertising (Ads) every 1-6 hours · after each Google Ads and Meta read (depending on your plan); Conversion (CRO), Email & customers (CRM) and Showcase every 6 hours; Search (SEO) twice a day · 05:30 and 17:30, after Search Console; Site speed (CWV) every day · when Chrome's data comes in; and Pricing every day · 03:30, after the Shopify catalogue. Each one reviews right after reading its sources, and only if they've brought in new data. My week is prepared every Monday · 06:30 and brings together 4 plays at most, no more than 2 per area, so the work doesn't pile up.
What if I disagree with a play?
Dismiss it or snooze it. Dismissed plays leave the list and stay in My week → Dismissed, with their date, in case you change your mind. Whatever you decide is also kept in that area's history, and Argos won't suggest it again: done plays don't come back for 30 days, snoozed ones for 7 and dismissed ones for 90.
Getting the most out of the dashboard
Start with the one at the top
At the top of Home, “Today” gives you what needs doing now: the urgent alert if there is one, your main play (the first one to do) and anything from Empact waiting for your reply. Below, “Your specialists”: all eight at a glance, with what each one has to do and what's urgent; tap one and My week shows only theirs. In My week, plays are sorted by priority (Critical, High, Medium), not by money, in tabs (To do, With Empact, Done and Dismissed) and, if you like, grouped by topic. If you only have an hour, do the main one.
Read what each play moves
Each suggestion tells you which metric it moves (today's value and the target), the effort and the confidence. The money at stake only shows up if it's real data that has already happened, never a promise.
Always decide: Done, Snooze or Dismiss
Done asks when you did it (today, yesterday or another date in the last 60 days) and Your progress measures its impact from that day; Snooze parks it for a few days; Not relevant asks why in one tap (I already have it, Doesn't fit my brand, I don't have the resources, The data is wrong) and keeps it in My week → Dismissed, with its date and reason: what you already have won't come back while the data doesn't change and, if the data is wrong, Empact checks the reading. Everything can be undone: with the notice, straight away, or with “Restore” in Dismissed.
Catch up in Activity
What your agents suggest, what you decide and what Empact does, day by day. Ideal after a few days away or if you share the store with other people.
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Specialists and areas
Who watches what, what a play looks like, how often they arrive and how what you do is measured.9 answers
What does each specialist do?
There are eight. Conversion (CRO): where the funnel drops on mobile and desktop, the checkout step by step, product pages that don't lead to the cart or don't sell, ads that send people to sold-out products or pages they bounce from, whether Analytics records your purchases and carts properly, with Clarity your site's errors, rage or dead clicks and scroll (the same page on mobile and on desktop), and A/B tests for your theme with your real page and the sample calculated with your traffic. Search (SEO): queries about to break into the top 3, queries your title doesn't mention, two URLs competing for the same query, duplicate titles and metas, pages losing clicks, technical SEO (pages with errors or not indexed, empty or badly sized metas, images without alt text) and the content of your product and collection pages; it drafts the copy with ArgosAI and you publish it to Shopify in one click. Advertising (Ads): Google Ads, Meta and Merchant Center, like a senior media buyer; each campaign against its break-even ROAS (profitable, borderline or losing money) and the store-wide ROAS, spend that doesn't sell, search terms that burn budget, and on Meta what to scale, which ad sets to switch off or merge, which creative to rotate before it burns out and whether Meta is claiming more sales than there really are; plus products disapproved on Google. Email & customers (CRM): Klaviyo flows that are missing or have stopped, campaigns that don't sell and customers going cold. Site speed (CWV): whether your store passes Google's Core Web Vitals with your real Chrome users (mobile and desktop, every day), the PageSpeed scores of your key pages and what's slowing it down (hero image, apps, unnecessary code); its fixes touch the theme: you do them with the steps or ask Empact. Inventory: stockouts of what sells and dead stock (if you keep selling when out of stock, it won't alert you about sold-out items). Showcase: the order of each collection by what actually converts. Pricing: sales below cost and discounts that eat into your margin, based on what you actually charge (after discounts and VAT).
Where do the Conversion specialist's rules come from?
From Empact's craft. We've been doing CRO for Shopify stores since 2019 and have run more than 800 A/B tests: what to look at in each step of the funnel, when a data point is enough to act on and which changes are worth testing. That's what the Conversion specialist checks in your store every 6 hours, with Analytics, Clarity and Shopify. Every rule requires a minimum sample and shows the data that backs it. And when something deserves a test, it draws on the patterns Empact uses to audit stores (express checkout, categories above the fold, unit price on bundles, trust signals in the cart…) only if your data justifies it, highest impact first, with your real page next to the variant and the sample calculated with your traffic.
What's the history?
Each area (Conversion, Search, Advertising, Email & customers, Site speed…) keeps everything you mark as done, dismissed, snoozed or requested from Empact, with its date. You filter it by status, dates and text, and for each completed play you see its measured result. It's the complete record of everything that's been done in your store.
Can I ask for a custom specialist?
Yes. If you're missing an agent or a skill for your store, tell us from the dashboard. It's an on-demand extra (also if you have a Growth service): we give you a quote before we start and, once you approve it, it joins your dashboard with its own review cycle.
Getting the most out of the dashboard
Start with each area's main play
At the top, its score and “Your numbers”, as in Shopify; below, in “What to do now”, the first thing the specialist would do and the rest of their plays; then a card for each of their pages (Campaigns, Technical SEO, Stock…) that takes you there. In the menu, under each specialist, you'll find their most useful pages and “Results”: in “Measured”, what was done and whether it worked; in “Decisions”, what was decided, by whom and when. The fixed index at the top takes you to each part. Open “See the data” to check what a play is based on before deciding. Each play says who does it and with which button: “Argos · one click” (Showcase, Studio or “Write with ArgosAI” in SEO), “You · step by step” (with the steps in Shopify) or “Empact does it” (requested right there).
Every proposal, checked before it reaches you
Before showing you a play, the specialist checks that it makes sense for your store. Conversion reads your website (the home page, the best-selling product pages, the most-viewed collection and the cart) and doesn't propose what you already have, such as the cart drawer, express checkout or the free-shipping bar; and if Analytics and Shopify don't add up, it doesn't make up the leak: it proposes fixing the tracking. Email & customers looks at the flow that's live (a draft copy doesn't make it “stopped”) and who it actually reaches, and whatever you do in Klaviyo it recognises and measures. No coupon clashes with your discount policy or with the key dates of the retail calendar.
Autopilot: what's pending and what runs by itself
Autopilot lives in Agents (in the menu, under Execution). At the top, pending actions, each with its button: connect a source (the ✕ marks it as “I don't use it”), reconnect one that has dropped, decide on your plays and reply to Empact. Below, the activity: every read of your sources and every review by your agents, by day and with its time; anything running has a lime dot and anything failing shows in amber and retries by itself. You only see what belongs to the areas you have access to.
Each agent works at its own pace
Each one reviews at half past the hour, right after reading its sources, and only if they've brought in new data: Inventory every hour, as soon as Shopify brings in orders or stock; Advertising after each Google Ads and Meta read (every 6, 2 or 1 hour depending on your plan); Conversion, Email & customers and Showcase every 6 hours; Search twice a day, after Search Console; Pricing every day at 03:30 and Site speed every day, as soon as Chrome's data comes in. None of them changes anything without your approval. If you're missing one, create it.
Check its Results before repeating something
In “Results”, under each specialist in the menu: what was done and whether it worked, with its measurement, and in “Decisions” what you did, snoozed, dismissed or requested from Empact, with who and when. You filter it by status, dates and text.
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Alerts, thresholds and emails
What can't wait, what we measure and what you get every week and every month.8 answers
What does Argos alert me about?
About what can't wait. Stock: a bestseller about to sell out or already sold out. Sales, conversion and checkout: hours without orders, a drop in conversion or a checkout with no purchases. Tracking and site: broken Analytics tracking or a spike in JavaScript errors. Ads: spend with no sales, Meta's cost per purchase shooting up, fatigued Meta ads (frequency rising, CTR falling and CPM rising), your Meta account disabled, with a pending payment or at its spending limit, rejected ads on Meta or Google Ads and products disapproved in Merchant Center. SEO: a drop in Google clicks. Email: a flow that stops sending, or bounces and complaints shooting up. Margins: products sold below cost. And technical: a source that stops syncing. Each alert comes with the play to fix it, how long it's been happening and, when it comes from your data, the money at stake: the sales at risk from what's selling out (the same calculation as Restock), what you've lost selling below cost or what you've spent without selling. If there's no real figure, none is made up. And it also tells you the good news, like when your store passes Core Web Vitals again: it asks nothing of you and archives itself.
Where and when do alerts reach me?
Always in Alerts and in the dashboard's bell, grouped by area and priority. And wherever you choose, by alert type: email, Slack or WhatsApp, more than one at a time (for example, urgent ones on WhatsApp and the rest by email). You connect Slack with “Add to Slack”, choosing the channel; WhatsApp, through the official WhatsApp Business API: tap “Connect WhatsApp”, it opens with the message already written and you just hit send. Each team member chooses their own and only receives what they can see in the dashboard. You can set quiet hours (for example, from 22:00 to 08:00) when only urgent alerts get through; everything else reaches you when they end. Alerts are checked every hour, right after your sources are read, and each one arrives only once per channel.
Won't you flood me with false alarms?
No. Each alert requires a minimum sample and a drop that chance can't explain. You set the main thresholds yourself in Settings, and in Alerts you see every rule with its threshold and its source. And if an alert doesn't concern you today (you've already placed the order, someone else is handling it), mute it for 24 hours or 7 days: it stops counting and reaching you, and comes back by itself when the time is up.
What do I get every week and every month?
Every Monday at 07:00, My week: sales, orders and conversion versus the previous week, how you're tracking against your monthly goal, what Empact has done and what's waiting for your reply, open alerts, the week's plays with their link and the measured impact of the ones you did (for example, mobile conversion from 1.8% to 2.1%, or “no clear effect”). It arrives even if there are no pending plays: in full by email and, if you choose, in short on Slack or WhatsApp. And on the 1st of every month, the previous month's report: KPIs versus the month before, plays completed and their impact, what Empact did, the alerts and the next focus, ready to save as a PDF. You turn each one on or off, or change where it reaches you, in Settings → Alerts.
Getting the most out of the dashboard
Check your alerts every day
Argos alerts you to errors and problems on every channel: a source that fails, purchases that stop being tracked, products disapproved in Merchant Center, a bestseller selling out, conversion plummeting, ads spending without selling, Meta's cost per purchase shooting up, fatigued or rejected Meta ads and your Meta account disabled or unable to charge. In Alerts you get a view per agent; each row tells you how long it's been happening and, when it comes from your data, the money at stake (the sales at risk from what's selling out, what you've lost selling below cost or what you've spent without selling). If it has a play, also how much your ArgosRank rises when you resolve it (and for each agent, how much it would rise if you resolved all of theirs). Expand it to see the data, why it fired and the step-by-step play. If it's not for today, “Mute 24 h” or “Mute 7 days”: it stops counting and alerting you, and comes back by itself. When the problem stops happening, the alert closes by itself; good news asks nothing of you and archives itself after 3 days.
Choose your alerts and their thresholds
For each type of notification (urgent alerts, other alerts, My week, month-end report and replies from Empact) you choose whether it reaches you by email, Slack or WhatsApp, on more than one at a time. Connect Slack with “Add to Slack” (you choose the channel in Slack) and WhatsApp with “Connect WhatsApp” (it opens with the message already written and you just hit send); each one with “Send a test” and “Disconnect”. With quiet hours (for example, from 22:00 to 08:00) only urgent ones get through; everything else reaches you when they end. And decide when they fire: days of stock, conversion drop, spend with no sales, Meta cost per purchase rising and hours without orders. If you sell even when out of stock (pre-orders, made to order), turn on “I sell even when out of stock” and Argos stops alerting you about negative stock and sold-out items across the whole store; products set to “Continue selling when out of stock” in Shopify are already treated that way automatically.
Every channel's problems, in one place
Argos watches your channels and alerts you in Alerts and in the bell: a source that stops syncing, purchases that stop being tracked, products disapproved in Merchant Center, stockouts, ads spending without selling, Meta's cost per purchase shooting up, fatigued Meta ads or your Meta account paused over a payment or its spending limit. It only looks at days the source has already closed, and each alert closes by itself once it stops happening. You don't have to check every platform.
Let Argos write to you
In Settings → Alerts, choose what saves you logging in and where it reaches you (email, Slack or WhatsApp, on more than one at a time): urgent alerts, other alerts, My week every Monday at 07:00, the month-end report on the 1st and replies from Empact. Slack connects with “Add to Slack”; WhatsApp, by tapping “Connect WhatsApp” and hitting send.
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Stock, catalogue and margin
Your store's essentials, with your numbers: stock, catalogue, collections, profit and simulations.7 answers
What's included in “Your store”?
Home, with My week and your KPIs (sessions and conversion, without bots) with a date filter like Shopify's; Activity (everything that happens in your store, day by day); Restock (what will sell out before your supplier delivers and how much to order); Catalogue (visits, conversion, sales, margin and stock by product); Showcase (the order of each collection that sells most); Profit (from gross sales to what each product leaves you); Simulator (discount, price, free shipping and minimum ROAS) and Customers (your segments and cohorts).
What is EmpactAI’s “real conversion”?
Your conversion from people only. Argos splits out bot sessions using Shopify’s classification and gives you both figures. In the demo: with bots, 1.24%; people only, 1.88%; Analytics, 1.89%.
The three figures, side by sideHow does Restock work out how much to order?
With your daily sales, your supplier's lead time and the days of cover you set (12 and 7 by default, editable), plus the minimum order and the purchase multiple. Quantity = daily sales × (lead time + cover) − stock − what's already on its way.
Why does Profit say the product cost is missing?
Without the cost per item, margin and profit can't be calculated, and we don't make it up. Fill in the “Cost per item” field for your products in Shopify and it'll show up in the next update.
Does the Simulator change anything in my store?
No. It uses your real sales, orders and average order value to estimate scenarios. If we don't have your costs, you enter the contribution margin yourself. Nothing is applied in Shopify.
Getting the most out of the dashboard
Stock, catalogue and customers, once a week
Inventory, in Restock, tells you what will sell out before your supplier delivers (“Stockout risk”) and what's already within the safety margin (“Time to order”), with the order ready by supplier and “Draft email to supplier” to send it from your own inbox; the supplier lead time you enter there is saved for the whole store and the Inventory agent uses it to tell you what to order. Catalogue: which product sells, which one gets stuck and which one leaves you margin. Customers: who comes back and who to win back.
Before a promotion: Profit and Simulator
Profit tells you what you keep from each sale (and, if a product's cost is missing, how to add it in Shopify in a minute); the Simulator tests a discount, a price or free shipping with your numbers, without touching the store.
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Showcase, Studio and technical SEO
What Argos doesn't just tell you about, but fixes with you in your Shopify.9 answers
Does Argos touch my store?
Only with your OK, and it can all be undone. It reads your channels read-only; in Shopify it writes what you approve after seeing the before and after: Showcase order (weekly too, if you turn it on), prices or what SEO publishes.
What is Studio?
The home of your store's copy: product descriptions, meta titles and meta descriptions, image alt text, collection copy, review replies and translations. ArgosAI writes them from the SEO plays, with your tokens, or the Empact team does, with no tokens, not even to publish; always in your brand's voice and flagging which ones are by ArgosAI. You see the before and after and publish to your Shopify in one click; if you're not convinced, you undo it. Review replies and translations are approved by you and published by Empact.
Does Argos fix my store's technical SEO?
It tells you what's wrong and you fix it in one click from the play itself. The SEO specialist detects pages with errors or that Google doesn't index, URLs returning 404 that still get visits, empty or duplicate metas or ones of a length Google cuts off, images without alt text and product or collection pages with thin or duplicate content. 301 redirects are applied in one click; metas, alt text and collection copy are written by ArgosAI with your tokens. You see the before and after, publish it to your Shopify and can undo it. Anything that touches the theme (templates, robots.txt, structured data) you ask Empact for.
Can Argos write my product pages by looking at the photos?
Yes. ArgosAI looks at your product photos and writes, in your brand's voice, what can be seen, which occasions it suits and the questions people already find you with on Google. For example: “Brown parka with a fur collar, mid-calf length: for the cold and for strolling through a mountain village”. It doesn't make up materials or measurements: anything it can't see clearly is flagged for you to check. You review it in Studio, publish it to Shopify in one click and can undo it.
Does it tell me which products Google has forgotten?
Yes. With Search Console connected, Argos asks Google, product by product, whether your products are in its index and lets you know: “23 product pages not indexed”, “4 with a different canonical from the one you set”. For the ones Google doesn't reach, it creates a recommended collection in your Shopify in one click, ready to publish, and tells you what else is worth doing, such as removing infinite scroll. And much more.
How does Showcase work?
Shopify's “best selling” only counts units. Showcase looks at which products in each collection convert best per visit (views, add-to-carts and purchases), smooths out those with few visits so it doesn't reward chance, and suggests the order: what converts at the top, sold-out items at the bottom and a slot for new arrivals. You see the before and after and apply it in your Shopify in one click, without touching the theme. If you're not convinced, you undo it.
What if I don't have time?
Hand it over to Empact. Many plays take a single click; the rest you request from the play itself with “Ask Empact”: included if your service covers it and, if not, with a quote in hours before we start.
Getting the most out of the dashboard
Showcase: every collection, sorted by what sells
Shopify's “best selling” only counts units. Argos looks at what sells most per visit, suggests the order with sold-out items at the bottom and applies it in Shopify in one click. In its settings you choose another criterion (revenue, units, margin or newest), pin products to the top and turn on the weekly automatic sort; its Results keep every change with its impact and its “Undo”. Every order you apply is measured against how the rest of the store moved, and you see it in “What it has achieved”, in its Results and in My week; if someone changes the order in Shopify, the measurement stops and we tell you. The gain you see before applying is an estimate, not a proven gain.
Studio: ArgosAI or Empact prepare it, you publish
This is where the copy ArgosAI writes from the SEO plays lands (marked “Written by ArgosAI”, using your tokens), along with what the Empact team prepares (descriptions, SEO copy and translations, with no tokens), always in the brand voice you set in Settings → Brand voice. You compare the before and after, publish to Shopify in one click and, if you change your mind, undo it.
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Your progress, goal and reports
How what you do is measured, how you're tracking this month and the month-end report.8 answers
How do we measure your progress?
In Your progress, without promising euros. Each completed play is measured on its metric, 28 days before versus 28 days after and against the rest of the store; if it can't be told apart from noise, it shows “no clear effect”. You also see each specialist's score from 0 to 100, your store on a chart with every play marked and the spend avoided, only the real one.
What is ArgosRank?
A 0-100 score for how ready your store is. Each area weighs what it moves in it and each issue takes away what it affects. Not sales: it shows what's missing to reach 100, with its points, and it's always worked out the same way.
A sample ArgosRankGetting the most out of the dashboard
ArgosRank: your store, from 0 to 100
One number for how ready your store is across everything Argos watches: what the specialists check and the channels that suit you. Each area weighs what it moves in your store and each issue subtracts what it affects; what doesn't suit you (because of your margin, your customers or your traffic) doesn't count, and it tells you why. It doesn't measure sales or visits and it's always worked out the same way, so you can compare it month to month; it moves week by week and, next to the number, you see how many sources it's measured with and whether it's still provisional. Below it, what's missing to reach 100, in order: each item with its points and its play; if it's a channel you haven't turned on, you do it yourself or ask Empact. On Home you see it in the header, next to the status of your sources; on the rest of the dashboard, up top, with its 30-day change (tap it and it shows what raises it most on that page); on each specialist, what solving their part would add; on each play, its points, and in the monthly report, how much it has climbed. Argos measures up to 90: the last 10 come from Empact's expert review, what only a person can check (your shopping experience, your copy, your brand and your theme); it's valid for 90 days and we let you know before it expires. And it only gives a score with data to measure with (Shopify with sales and at least three connected sources): if not, it tells you what to connect first.
Your progress: the score, the chart, each play and the spend avoided
At the top, each specialist's score from 0 to 100, like PageSpeed: what share of its checks your store passes today, weighted by priority, and how much it has changed since you started or over the last 30 days (if it's missing a source, it tells you which). Below, your store week by week (conversion, average order value, ad cost per order and Google clicks) with a dot on the day of each play, one colour if you did it and another if Empact did: tap it to see what it moved. Then, the impact of each play on its metric, with its before and after. And, only when there is some, the spend avoided: what search terms with no sales and money-losing ads used to spend and no longer do. We don't add up euros “earned”: each play counts on its own metric.
“No change” is useful too
It means the change doesn't exceed your store's normal variation. It helps you avoid repeating what doesn't move anything and focus on what does.
Set your monthly goal
Enter how much you want to sell and Argos tells you how you're tracking, how much is left and which pending plays to tackle first.
The month-end report writes itself
On the 1st at 08:00 you have last month's: your figures versus the month before, how your ArgosRank moved and why, every change made (plays, Showcase, prices and copy) with its measured impact or when its measurement closes, what Empact did if you work with Empact, and next month: the focus and what raises your ArgosRank most. It reaches you by email (and by Slack or WhatsApp, if you choose), you can save it as a PDF and share it with a read-only link that expires and can be revoked.
Change the dates and channel, like in Shopify
The date picker on Home and in each area (Conversion, Search, Advertising and Email & customers) has shortcuts (today, last 7 days, month to date…), a calendar and comparison with the previous period or last year. Nothing changes until you press Apply, and the range goes into the page address: you can bookmark it or share it. If you also sell in a physical store, on Home and in Conversion you pick the sales channel right next to it (online store, physical store or POS, or other): sales, orders, average order value and the sales chart change with it, and conversion is always your website's. Conversion always opens on the online store, the one with visits: mixing in the physical store or marketplaces would skew its funnel; to see everything together, pick «All channels». The range follows you as you move around the dashboard.
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Competitors and Sector
The stores you choose to track and how you compare with your sector.2 answers
What are Sector and competitor monitoring?
In Sector you see your metrics against public e-commerce benchmarks, with their source, and against similar EmpactAI stores anonymously (at least 5 stores, aggregate figures only). For your competitors, you add their URLs and every night Argos detects their new products, price changes, sales and sold-out items, and alerts you to what matters.
Getting the most out of the dashboard
Keep an eye on your competitors and compare yourself with your sector
In “Your competitors” you add the stores you want to track by their URL (3 on Core, 10 on Pro, 25 on Max). Every night Argos reads their public catalogue and shows you their new products, price changes, sales and sold-out items, and whether they sell the same as you at a different price. If someone launches big sales or slashes prices, it alerts you. Below, your metrics against public e-commerce benchmarks, with their source. And Sector, like the monthly report, can be shared with a read-only link that expires and that you can revoke.
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ArgosAI and tokens
The assistant that knows your whole store and your eight channels.14 answers
What is ArgosAI?
Argos's assistant: ask it anything about your store, like a search engine, from «Ask ArgosAI» in the top bar or with ⌘K (on your phone, the iris in the bottom bar). The right specialist answers (Conversion, Search, Advertising, Email & customers, Site speed, Inventory, Showcase or Pricing), or Argos if the question spans several areas, with your data from all eight channels and what the specialists have suggested to you. Because it cross-references Shopify with Analytics, Search Console, Ads, Meta, Merchant Center, Klaviyo and Clarity, it answers what a single-platform assistant can't. Every figure comes with its source and period. You can type, dictate with the mic or show it a screenshot (from Shopify, an ad, a report): it understands your voice and your images.
What can I ask it?
Whatever you'd ask an analyst who knows your store. For example: “Why have I sold less this week?” (it cross-references Shopify, Analytics and Ads), “Prepare me for Monday's meeting”, “Which products should I restock before Black Friday?”, “Which search queries bring me traffic but no sales?”, “Which prices have my competitors raised this month?”, “Compare this month with the same month last year”, “Explain this alert and what I should do” or “Which play can I leave until tomorrow?”. It also simulates a discount, a price rise, free shipping or minimum ROAS with your numbers before you decide.
Can ArgosAI do things for me?
Yes, whatever you'd do in the dashboard: decide on a play, resolve or mute an alert, request a task from Empact, set your monthly goal, change where your alerts reach you, take you to the right screen already filtered or apply the Showcase order or a set of prices in Shopify (that does use tokens, because it writes to your store). It always shows you a card with what's going to change first, does nothing until you press the button, and almost everything can be undone afterwards. With your same permissions: whatever you can't do, it can't either. And it doesn't touch your campaigns or your ads: if you ask, it drafts the task for Empact.
Which plans include it?
All of them. Core includes 7,500 tokens a month (about 50 questions) to try it out and take action in one click; Pro, 30,000 (about 200); and Max, 90,000 (about 600). Monthly tokens don't roll over; if you run short, add a pack or upgrade.
Can ArgosAI make up a figure?
It's built to check your data before giving any number and to say which source and period it comes from (“Shopify, last 30 days”). If a source isn't connected or a data point is missing, it tells you instead of guessing. And it never promises you euros: if you carry out a play, Your progress measures its impact.
What are ArgosAI tokens?
What ArgosAI uses to think (your questions and its copy) and to write to your Shopify. Core includes 7,500 a month, Pro 30,000 and Max 90,000; if they run out, add a pack. Browsing, alerts and undoing are free.
Getting the most out of the dashboard
Talk to it or show it a screenshot
Tap the mic to dictate (you review the text before sending it) or attach up to 3 images with the paperclip, pasting or dragging them in: screenshots from Shopify, an ad, a product page or a report. Images use more tokens than text.
Ask it to do it: with your OK and with “Undo”
As well as answering, it does what you'd do in the dashboard: decide on a play (done, snoozed or doesn't apply), resolve or mute an alert, request a task from Empact, set your monthly goal, change where your alerts reach you, take you to a screen already filtered or apply the Showcase order in Shopify. It shows you on a card what's going to change (if it touches your store, it says so) and does nothing until you press the button; afterwards, almost everything can be undone. With your same permissions, and without touching your ads: for those, it drafts the task for Empact.
Ask it like you'd ask a colleague
“How are sales doing compared with last month?”, “Where is my funnel dropping on mobile?”, “Am I losing money on ads?”. The more specific the question, the better the answer.
Use it before a meeting
Ask it for a summary of the week or the month with its figures and their source. In two minutes you walk in with clear numbers.
Your alerts, your competitors and any period
Ask it to explain your open alerts (what happened, since when, why it fired with your threshold and what to do), to tell you what your competitors have changed (new products, prices, sales and the same product at a different price) or to compare any period: this month versus the same month last year, this week versus last week… If there's no data for that period, it tells you.
Abajo, en cualquier página, y se abre al lado
En el ordenador, la barra de ArgosAI abajo en cada página: escribe y pulsa Intro y se abre a la derecha, empujando la página sin taparla. Sabe en qué página estás («Mirando: Conversión · últimos 30 días») y te propone preguntas de esa página. Sigue abierto con tu conversación al cambiar de página, lo ensanchas arrastrando su borde o lo amplías a pantalla completa, y también le preguntas con ⌘K (Ctrl+K en Windows). En el móvil, el ojo de la barra de abajo. Si te contesta con el panel cerrado, un punto lima te avisa.
Keep an eye on your tokens
Every plan includes tokens each month: Core 7,500 (about 50 questions), Pro 30,000 (about 200) and Max 90,000 (about 600); monthly tokens don't roll over. Tokens are used by what ArgosAI thinks through (its answers and the copy it writes) and by what it writes to your Shopify in one click: before you press, every button shows what it uses. Browsing, plays, alerts, everything Empact prepares, changing things only in the dashboard and undoing are free. At 80% we email you; if you run short, a pack (it never expires) or the next plan up.
If it's missing a figure, it tells you
It checks your data before giving a figure. If a source isn't connected, it tells you instead of guessing; connecting it gives it more context.
The links open your dashboard; if you're not logged in, it'll ask you to log in.
Plans, billing and cancelling
Prices, payments and how to cancel.8 answers
How much does it cost?
From €99 a month with Core; Pro is €249 and Max €599 (excl. VAT). All three come with a 14-day free trial; pay annually and you get 2 months free: €990, €2,490 and €5,990 a year. All three include the eight sources, the specialists, ArgosAI and up to 24 months of history; what changes is data frequency, tokens and competitors tracked.
Is there a lock-in?
No. You start with a 14-day free trial and cancel from Plan & usage in one click: during the trial you pay nothing; after it, you keep Argos until the end of what you've paid, with no further charges. Need more? Upgrade from there.
What changes between plans?
They all include the full dashboard with the eight specialists, ArgosAI, alerts, Showcase, Studio, Your progress, reports, the eight connections and up to 24 months of history from day one, with Shopify in real time, Klaviyo and Merchant Center every 6 hours and Search Console twice a day. Core: Analytics, Google Ads and Meta every 6 hours, 7,500 ArgosAI tokens (about 50 questions a month), 3 competitors tracked and email support within 48 h. Pro: every 2 hours, 30,000 tokens (about 200 questions), 10 competitors and support within 24 h. Max: every hour, 90,000 tokens (about 600 questions), 25 competitors and priority support within 4 business hours.
How do I pay?
By bank transfer, monthly or annually. You start with 14 days free, no card; before they're up, we send you the bank transfer details. If you're an Empact client, it can be included. Card payments will come with the EmpactAI app on Shopify.
Can I pay by bank transfer?
Yes, monthly or annually, and with the 14 days free too: your account works from day one and, before they're up, we send you the details (or you see them whenever you like in Plan & usage): the account holder, the IBAN, the amount including VAT and a payment reference; use it exactly as shown so we know the payment is yours. What you pay starts counting when the trial ends. Empact confirms the payment, usually within 24 business hours, lets you know by email and sends you the invoice.
I work with Empact on Growth: is Argos included?
Empact's Growth clients can have Argos included while they work with Empact. You start with your 14 days free like everyone else and, in Plan & usage (or at sign-up, if you've already had the trial), choose “I'm already an Empact client”: you pay nothing and Empact reviews it, usually within 24 business hours. If the service ends, we give you a week's notice so you can choose a plan, and your data and connections stay as they are.
What happens if I run out of tokens?
Tokens are used by what ArgosAI thinks through (questions and SEO copy) and what it writes to your Shopify (applying a Showcase order or a set of prices, publishing its copy, redirects); we email you when you reach 80%. If they run out, buy a pack from Plan & usage (Mini, 5,000 tokens for €29; Medium, 20,000 for €99; Large, 100,000 for €449), which never expires, or upgrade. Your data, your specialists, your alerts and your plays keep working exactly the same.
Getting the most out of the dashboard
Plan & usage: what you have and what you use
Core, Pro or Max, monthly or annual (annual gets 2 months free), with a 14-day free trial to start, no card. You see your plan, its renewal (during the trial, the days you have left and how to continue: by bank transfer, with the details to hand, or «I'm already an Empact client»), the tokens you have left, how fast you're using them and on what; if you run short, you buy a pack (it never expires; by bank transfer or, if you're already an Empact client, on your invoice) or move to the next plan up. No lock-in: if you cancel one day, you keep it until the end of what you've paid, with no further charges.
The links open your dashboard; if you're not logged in, it'll ask you to log in.
Team and permissions
Who gets into your dashboard and what each person sees.2 answers
Who sees my dashboard?
You and the members you invite from Settings, with one of these six roles: Owner, Admin, Marketing, Operations & stock, Finance or Read-only. With “Permissions” you fine-tune which sections each person sees and what they can do; anyone without “Profit & margins” won't see a single profit, cost or margin figure.
Getting the most out of the dashboard
Invite your team and choose what each person sees
Just like in Shopify: Owner, Admin, Marketing, Operations & stock, Finance or Read-only (“See what each role sees and does” has the table), and with “Permissions” you tick, one by one, which sections they see and what they can do (change things in Shopify, ask Empact, connections, team, plan). Without “Profit & margins” they won't see a single profit, cost or margin figure. They get a single-use link and create their own password; if you change something, it applies within seconds.
The links open your dashboard; if you're not logged in, it'll ask you to log in.
Security and data
What we store, where, how we protect it and what we never do.5 answers
Who sees my data?
You, whoever you invite and your Empact team, to help you. We store aggregate figures and your catalogue, never your customers' personal data, in the EU, encrypted and isolated by store. We don't share it or train models on it.
How we protect your dataHow do you protect access?
Each platform's tokens are stored encrypted (AES-256-GCM). Every query is isolated by store, your session is signed and expires, and we never ask for your platform passwords. Connections are read-only, except for the Shopify permission that Showcase, Studio and the SEO fixes use to apply what you confirm.
Do you use my data to train AI or share it?
We don't share it or use it to train models. On Max we sign a DPA and an SLA.
What happens to the screenshots and voice I give ArgosAI?
Screenshots are read to answer you and aren't stored: in the dashboard, the conversation lives in your browser and is deleted when you close the tab; in the website chat only a small thumbnail is kept with the conversation. Dictation is handled by your browser's speech recognition: only the text reaches Argos, and you review it before sending.
And GDPR with Shopify?
We handle Shopify's mandatory privacy webhooks: customer data requests, customer erasure and shop erasure. If you disconnect a source, we delete its data.
What Empact does
The team behind it and how to talk to us.9 answers
Who's behind EmpactAI?
Empact, Shopify Gold Partner, with Shopify since 2019, with international brands and others just starting: 5/5 in the Shopify Partners directory and more than 800 A/B tests, which is where the specialists' rules come from.
Meet EmpactWhat's a request?
From the dashboard you ask Empact for whatever you need: carrying out a play, a token pack, a change to your store or help if something isn't working. It reaches the team and we reply in the same thread, within 24 business hours, with an email notification. In My requests you see the status of each one (waiting for Empact, answered, resolved or closed). When we resolve it you get an email and a notification in the bell, and you confirm it or reopen it; if you don't say anything, it closes by itself after 7 days. If you get stuck while signing up, you open one from Getting started itself.
Can you do a conversion (CRO) audit for me?
Yes, the Empact team prepares it. It goes through your actual store: the home page, the collection with the most traffic, the best-selling product pages, the cart and the search, with a real query and another that returns no results (Shopify's checkout can't be read from outside, and we say so). It runs 33 usability checks based on Baymard's guidelines (the total cost before payment, variants as buttons, returns in plain sight, search with no dead ends, honest urgency…), measures speed with real user data where available, and your funnel with Analytics, Clarity and Shopify. Each opportunity comes with its euros and the formula in plain sight, the confidence, the hours, who does it (your team, Empact or Studio) and how to measure it, and we hand it over as CSV and Markdown. You request it from the dashboard with “Ask Empact”.
How do I contact you?
Write to us at argos@empact.es or through the website chat. If you're already a client, open a request from the dashboard. We reply by email within 48 h on Core, 24 h on Pro and 4 business hours on Max. Requests from the dashboard, within 24 business hours.
Getting the most out of the dashboard
Ask Empact, from any play
When a specialist spots something (Meta ads, conversion, speed…), it suggests how to improve it. If you don't know how or don't want to do it yourself, open it with “Ask Empact”: the request carries the play's context and the team replies within 24 business hours. It's included, with no separate quote, if you have an active Empact service covering that play's area (a CRM service doesn't cover a Conversion play), and the notice tells you which one; if not, we send you a quote in hours before we start (one-off work, no commitment). Nothing is charged without your approval. Extras (custom agents and Skills) always come with their own quote. Once requested, the play moves to “With Empact” with its stage (quote sent or included in your service, then in progress) and no longer counts as pending. When Empact resolves it, it's marked done automatically (“done by Empact”) and starts being measured; if you reject the quote or it's closed without being done, it goes back to pending with a note.
Follow your requests
In My requests each one shows its status (Waiting for Empact, Empact has replied, Resolved or Closed), with filters and search. When Empact replies or resolves it, you get a notification on your channels (email, Slack or WhatsApp, you choose in Settings → Alerts) and in the bell (“Resolved: …”): you confirm it if it's all good or reopen it saying what's missing. If you do nothing, it closes by itself after 7 days.
CRO audit: Empact goes through your store
If you want to dig deep into conversion, ask the team for a CRO audit. It goes through your actual store: the home page, the collection with the most traffic, the best-selling product pages, the cart and the search (one real query and another with no results); the checkout can't be read from outside. It runs 33 usability checks, measures speed with real user data where available and your funnel with Analytics, Clarity and Shopify. Each improvement comes with its euros and the formula, the confidence, the hours, who does it (you, Empact or Studio) and how to measure it, as CSV and Markdown.
Skills: switch on only what you need
AI product photos and videos, AI WhatsApp, AI search, product quiz, wholesale channel, Shopify Flow automations… Empact sets them up when you ask, each with its own quote. New ones appear at the top, under “Featured”, and have their own filter. Got another idea? Tell us.
Your Empact team and your files
If you work with Empact, you see who runs each service and all the work done, month by month. Photos, briefs and creatives are shared by dragging them into Files. If you don't work with the team yet, Files shows a lock: inside you see what it gives you and you can ask to work with Empact.
The links open your dashboard; if you're not logged in, it'll ask you to log in.
Your week with Argos
On Monday
My week
Go through My week, the four plays with the biggest impact, and decide on each one: you do it, snooze it or ask Empact. At 07:00 you also get your weekly summary: in full by email and, if you choose, in short on Slack or WhatsApp.
Every day
Alerts and bell
Two minutes: at the top you see how many urgent ones there are, from which agent and which goes first; below, a view per agent (Inventory, Conversion, Search, Advertising, Email & customers, Site speed, Pricing, Competitors…) with each alert's play one tap away, how long it's been happening and, if it comes from your data, the money at stake. Anything that's not for today: “Mute 24 h” or “7 days”.
Before a meeting
ArgosAI
Ask it how the month is going compared with the last one or where the funnel drops, and walk in with the figures and their source.
At month end
Your progress and the report
See how your specialists' scores have changed, which plays moved their metric, and share the month-end report, which is generated automatically on the 1st at 08:00.
Can't find it? Write to us.
In the chat, ArgosAI answers instantly and the Empact team, live. If you're already a client, open a request from your dashboard: we reply in the same thread within 24 business hours.