Almost all of Argos's cookies are technical: the ones strictly needed for your dashboard session and the website chat to work, and to remember what you choose. Those don't need your permission. Only one isn't, argos_origen, and it's only set if you accept it. We don't use third-party analytics or advertising cookies, and we don't track you across websites.
Your choice
When you arrive on the website we ask whether you accept argos_origen. You can accept, reject or keep browsing without answering: until you decide, it isn't set. You can change your mind whenever you like, here or in the website footer. If you reject it, it isn't set and, if it was already there, we delete it from your browser.
The cookie that's only used if you accept
| Cookie | Purpose | Duration |
|---|---|---|
argos_origen | Stores where you came from the first time: the link's utm tags, the domain of the website you came from, the first page you saw, the date and whether you went through «Your score in 60 seconds» or the demo. It tells us which channels bring us customers. It's first-party and isn't shared with third parties. | 30 days from your first visit, or until you sign up or reject it |
If you sign up having accepted it, that data moves to your account (explained in the privacy policy) and the cookie is deleted. If you accept after you've been on the website for a while, we only use what's still on the page you have open: the utm tags in its address and the website you came from.
Technical cookies
| Cookie | Purpose | Duration |
|---|---|---|
argos_session | Keeps you logged in to the dashboard (signed and not readable from the browser). | 30 days |
argos_shop | Remembers which store you have open in the dashboard. It gives access to nothing on its own. | 30 days |
argos_chat | Identifies your website chat conversation so you can see it when you come back. | 6 months |
argos_idioma | Remembers the language you choose for the website and the dashboard (es, en or it). It's a first-party preference cookie: it's only set when you pick a language in the selector or when you log in to your dashboard from the website, so it opens in the same language. | 1 year |
argos_cookies | Stores what you decided in the cookie notice, so we don't ask you again. It's only set when you decide. | 12 months |
argos_hoy_plegado | Remembers whether you've collapsed the today block in the dashboard. | 1 year |
argos_mi_semana | Remembers how you prefer to see My week in the dashboard. | 1 year |
argos_pp_saltados | Remembers which Getting started steps you've skipped in the dashboard. | 1 year |
argos_onboard | Lets us run the first sync right after you install EmpactAI on Shopify. | Minutes |
shopify_oauth_state | Protects the connection with Shopify while you install EmpactAI: it checks that the response matches your request. | 5 minutes |
shopify_oauth_shop | Remembers which store you're connecting during that same installation. | 5 minutes |
argos_admin_vuelta | Only for the Empact team when reviewing a dashboard with the client. | 8 hours |
Preferences stored in your browser
The dashboard and its demo also store small usage preferences in your browser (local storage, not cookies): whether you've collapsed the menu, which notices you've read or whether you've already taken the tour. The website chat stores there whether you have a conversation open and whether you've said you don't want to leave your email. And when you move between login screens, the email you typed is kept only while the tab is open. None of this leaves your browser.
How we count visits, without new cookies
To know how many people are on the website, the demo and the dashboard, and which pages or screens they see, while you have one open and in view our server receives every 15 seconds which page you're on, in which language, which website you came from (only its domain and, if the link carries them, its utm tags) and whether you use a phone, tablet or computer. We don't use new cookies or store anything in your browser, and we don't keep your IP. If you don't have an account, we don't recognise you if you come back another day. If you're signed in to your EmpactAI account, we use the session cookie you already have (argos_session) to know which store you belong to and that you're online, so we can help you better. The approximate country and city are worked out by our hosting provider from the connection. So we don't count you twice on the same day, an encrypted fingerprint is calculated with a key that changes and is deleted every day. The data is deleted after 30 days. Because this measurement doesn't use cookies or store anything in your browser, it doesn't depend on the cookie notice and carries on even if you reject argos_origen.
How to delete them
You can delete cookies from your browser settings. If you delete argos_session, you'll have to log in again. If you delete argos_cookies, we'll ask you again.